Last updated: December 2024
This Privacy Policy describes how Endless ("we," "our," or "us") collects, uses, and shares your personal information when you use our clearance monitoring service.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Subscription plan details
- Payment information (processed securely through Stripe)
Usage Information
We automatically collect information about how you use our service:
- Pages visited and features used
- Search queries and filters applied
- Store preferences and monitoring settings
- Device information and browser type
How We Use Your Information
We use your information to:
- Provide and improve our clearance monitoring service
- Send you deal alerts and notifications you've requested
- Process payments and manage your subscription
- Respond to your questions and provide customer support
- Analyze usage patterns to improve our platform
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (payment processing, email delivery, analytics)
- Legal Requirements: When required by law or to protect our rights and the safety of our users
- Business Transfer: In connection with a merger, acquisition, or sale of our business
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure hosting infrastructure
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a machine-readable format
- Withdrawal: Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us at [email protected].
Cookies and Analytics
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze website traffic and usage patterns
- Improve the functionality and performance of our service
You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Account information is retained until you delete your account, and usage data is typically retained for up to 2 years for analytics purposes.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us to have it removed.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]